23.03.2012 21:29, businessinsider
T-Mobile said Friday it will cut 1,900 call center jobs in an effort to save money. In a memo to employees, CEO Philip Humm explained:
The reality is our cost structure must be better optimized to match our customer base and call volumes.
Fair enough—but thats not the explanation he gave last month on T-Mobiles Q4 2011 earnings. At that time, he said the reason his company Quelle: DAF… [weiterlesen]